• Checkout
  • Cart (0)
  • My Account

Frequently Asked Questions

HOW CAN I CHANGE MY SHIPPING ADDRESS?

  1. Go to My account → Address Book.
  2. Click Change shipping address.
  3. Change the current address to your new address

WHEN WILL MY CREDIT CARD GET CHARGED?

Once Imprint Plus receives your order, your credit card will be charged within 24 hours.

WILL I BE CHARGED TAX AND?OR DUTIES?

Imprint Plus does not charge US customers taxes or duties. State taxes may apply to your order. GST and Provincial Taxes will be charged to Canadian customers.
Imprint Plus does not charge tax or duties to International customers, but International customers will bear the cost of any local taxes or duties.

CAN I TRACK MY ORDER?

You will receive an order confirmation by email within 48 hours of placing your order. The confirmation email proves that your order has been placed.
A tracking number will be emailed to you when your order ships.
*If you do not receive these emails, please contact your Imprint Plus Account Representative at 1-855-278-7532. S/he will help you track your order.

HOW DO I PAY?

US and Canadian customers are welcome to pay by credit card (Visa, Mastercard and American Express).
Please note that we charge Visa and Mastercard users in US funds, and charge Amex users in Canadian funds. Daily exchange rates will apply.
International customers can pay via PayPal.

HELP! I NEED A RUSH ORDER 

We can rush products easily when they are in-stock. These rush orders will ship out within 24 hours plus shipping time. Rush fees may apply.
For customized products and details on rush fees, please contact your Imprint Plus Account Representative at 1-855-278-7532.

WHAT IS THE MINIMUM ORDER?

Imprint Plus allows for order of 10+ name badges, or US$50.00+


Imprint Plus Corporate customer? Visit your estore here or call 1-800-563-2464.